Casino Responsible Gaming Policy At Candy Spinz Casino
At Candy Spinz Casino, we believe that gambling should always be a form of entertainment. While most of our players enjoy their experience responsibly, we acknowledge that a small percentage may struggle with maintaining control over their gambling activities. Our Responsible Gaming Policy is designed to help you manage your gaming habits and ensure that your experience remains fun and enjoyable.
Identifying and Managing Gambling Risks
Candy Spinz Casino strictly prohibits individuals under 18 years of age from opening an account. Any minor attempting to register or anyone assisting a minor in creating an account will be in violation of our Terms & Conditions.
To help protect minors, we recommend the following measures:
- Secure Your Login Information: Do not share your username and password with anyone.
- Disable Password Storage: Avoid using the ‘remember password’ feature on login screens.
- Protect Financial Details: Do not disclose your credit card or bank account information to minors.
- Implement Parental Controls: Install parental control or internet filtering software on devices used by individuals under 18. Recommended software includes:
1. Addressing Gaming Problems
Gambling, like many activities, can become problematic if not approached with moderation. Signs of gambling addiction can be subtle and may not always be financially driven. Gambling can sometimes serve as an escape from other life challenges, making it essential to recognize and address problematic behaviour early.
If you notice that gambling is interfering with your daily routines or causing financial strain, we encourage you to take proactive steps to manage your gambling activities. Seeking professional help and utilizing the tools we provide can significantly mitigate the risks associated with gambling addiction.
2. Assessing Your Gambling Behaviour
We have established eight guidelines for safer betting on Candy Spinz Casino:
- Gambling as Entertainment: Treat casino bets as a form of entertainment, not as a career or a way to generate income.
- Avoid Chasing Losses: Never increase your bets in an attempt to recover previous losses.
- Set Financial Limits: Implement daily, weekly, or monthly budgets that are well within your financial means.
- Gamble Responsibly: Do not gamble while under the influence of alcohol, drugs, or when feeling unwell.
- Monitor Your Activity: Keep track of the time you spend online and the bets you place at Candy Spinz.
- Take Regular Breaks: Ensure you take breaks to maintain a clear and focused mindset.
- Stick to Your Budget: Establish a budget before you start gambling and adhere to it.
- Enjoy Responsibly: Ensure that gambling remains a fun and enjoyable activity.
If you believe you may be at risk of developing a gambling dependency, consider taking the BeGambleAware quiz to assess your gambling behaviour.
Our Services and Tools for Responsible Gaming
Candy Spinz Casino offers a variety of services designed to promote responsible gaming and help you manage your gambling activities effectively.
Enhancing Your Safety
We have implemented several measures to ensure that our platform remains a safe environment for all players:
- Deposit Limits: You can set daily, weekly, or monthly deposit limits to control your spending. These limits can be easily adjusted in your account settings under ‘Responsible Gaming’.
- Wagering Limits: Control the maximum amount you agree to wager within specific time periods to manage your gambling activities better.
- Activity Tracking: Your account maintains a comprehensive record of all your bets, enabling you to monitor your gaming behaviour and make informed decisions.
Understanding the Unpredictable Nature of Gambling
Gambling outcomes are inherently uncertain, and past results do not influence future outcomes. For instance, flipping a coin ten times and getting heads each time does not increase the probability of getting tails on the next flip. Recognizing this randomness is fundamental to responsible gambling.
Setting Limits
Deposit limits are a crucial aspect of our Responsible Gaming Policy. By setting daily, weekly, or monthly limits, you can better manage your spending and ensure that gambling remains within your financial comfort zone.
To set a limit:
- Access Your Account: Log in to your account and navigate to the ‘Responsible Gaming’ section.
- Choose Your Limits: Enter the desired amounts for ‘Daily Limit’, ‘Weekly Limit’, and/or ‘Monthly Limit’.
- Set Notifications: Establish alerts to notify you when you approach or reach your set limits.
Daily Limits
Daily deposit limits restrict the amount you can deposit within a 24-hour period. For example, if you have a daily limit of €20 and have already deposited €10, you can only deposit an additional €10 within the next 24 hours.
Weekly Limits
Weekly deposit limits apply to a 168-hour period. If your weekly limit is €20 and you have already deposited €10, you can deposit up to €10 more within the next week.
Note: If a weekly limit is set below your existing daily limit, your daily limit will be overridden, and only the weekly limit will be enforced.
Monthly Limits
Monthly deposit limits cover a 720-hour period. For instance, a monthly limit of €50 means you cannot deposit more than €50 within any rolling 30-day period.
Note: Monthly limits take precedence over daily and weekly limits if set higher, ensuring you cannot exceed your monthly spending cap.
For assistance with setting deposit limits, please contact our Customer Services Team at [email protected].
Tracking Your Activity
Your account provides a detailed history of all your bets, allowing you to monitor your gaming behaviour and ensure that you are gambling responsibly.
Contacting Our Customer Service Team
Our Customer Service team is trained in recognizing the signs of compulsive gambling and is dedicated to supporting you. If you suspect you may be at risk, our team can guide you through the measures available on Candy Spinz Casino to restrict your gambling activities and refer you to specialist organizations that can provide additional support.
You can reach our Customer Service team by emailing [email protected].
Self-Exclusion
If you believe you are developing a gambling dependency, you can choose to self-exclude from all gambling activities on Candy Spinz Casino. To permanently block your access, contact our Customer Service team by emailing [email protected] and request to change your account status to “Permanent self-exclusion”.
Alternatively, if you prefer a temporary exclusion, you can set a specific period for self-exclusion by contacting support via the same email address.
