Terms and Conditions

Welcome to Candy Spinz Casino. Please read these Terms and Conditions carefully before using our website. By accessing or using https://casinocandyspinz.com, you agree to be bound by these terms. If you do not agree with any part of these Terms and Conditions, you must refrain from using our services.

Effective Date

These Terms and Conditions become effective on 16/10/2024. We reserve the right to modify or update these terms at any time without prior notice. It is your responsibility to review these Terms regularly to stay informed of any changes.

1. General Provisions

By participating in games at Candy Spinz Casino, you acknowledge and accept that there is a risk of losing the funds you deposit into your account. Online gambling laws vary by jurisdiction, and it is your responsibility to ensure that such activities are legal in your region. Candy Spinz Casino does not provide legal advice and does not guarantee the legality of your participation in our services. You use our website at your own risk and discretion.

1.1 Operation of the Website

Candy Spinz Casino is operated by Rossobash SRL, a company registered under the laws of Costa Rica, with its registered office located at DISTRITO SANTA ANA, DEL CENTRO COMERCIAL FUERTE VENTURA, CIENTO CINCUENTA METROS SUR, CIEN METROS ESTE Y DOSCIENTOS METROS SUR, CASA A MANO DERECHA, PORTONES NEGROS, COSTA RICA. Our website is licensed and regulated to ensure a secure and fair gaming environment. We strictly accept customers who are 18 years or older. For any inquiries or suggestions, please contact us at [email protected].

1.2 Changes to Terms and Conditions

We may update these Terms and Conditions to reflect changes in our services or legal requirements. Significant changes will be communicated to you via email. We encourage all players to regularly review this page for any updates.

1.3 Binding Agreement

These Terms and Conditions form a legally binding agreement between you and Candy Spinz Casino. By registering an account and using our services, you agree to comply with all provisions outlined herein.

1.4 Communication Consent

By using our services, you consent to receive communications from us electronically, including emails, SMS, or phone calls. You may opt-out of marketing communications at any time by contacting our support team at [email protected]. However, essential information regarding your account and website functionality will still be communicated to you.

2. Availability of Games

Certain games may be unavailable in specific jurisdictions due to regional regulations and game provider policies. Availability is subject to change without notice.

2.1 Prohibition of VPN Usage

Using Virtual Private Networks (VPNs) to bypass regional restrictions is strictly prohibited. Violating this policy may result in the confiscation of winnings and suspension of your account.

2.2 Game-Specific Restrictions

• Fashion TV Video Slot: Not available in Australia, Cuba, Jordan, Turkey, Saudi Arabia.
• Planet of the Apes Video Slot: Restricted in Azerbaijan, China, India, Malaysia, Qatar, Russia, Thailand, Turkey, Ukraine.
• Vikings Video Slot: Unavailable in Azerbaijan, Cambodia, Canada, China, France, India, Indonesia, Laos, Malaysia, Myanmar, Papua New Guinea, Qatar, Russia, South Korea, Thailand, Turkey, Ukraine, United States of America.
• Narcos Video Slot: Restricted in Indonesia and South Korea.
• Universal Monsters (Dracula, Creature from the Black Lagoon, Phantoms Curse, The Invisible Man): Available only in Andorra, Armenia, Azerbaijan, Belarus, Bosnia and Herzegovina, Georgia, Iceland, Liechtenstein, Moldova, Monaco, Montenegro, Norway, Russia, San Marino, Serbia, Ukraine, North Macedonia, Turkey, Austria, Cyprus, Finland, Germany, Greece, Hungary, Ireland, Luxembourg, Malta, Netherlands, Poland, Slovakia, Slovenia.

2.3 Jackpot Eligibility

Players residing in Australia, Azerbaijan, China, Denmark, India, Israel, Italy, Japan, Malaysia, Qatar, Russia, Spain, Thailand, Tunisia, Turkey, United Arab Emirates, and Ukraine are ineligible to win jackpots from NetEnt games such as Mega Fortune and Arabian Nights. Any jackpot winnings by players from these countries will be nullified.

2.4 Additional Game Restrictions

• Amatic Games: Restricted to players outside Australia.
• Microgaming Games: Not available to players in the USA, Singapore, Italy, Denmark, South Africa, France, UK, Spain, Belgium, Australia, Taiwan, Philippines.
• NYX (NextGen) Games: Restricted to players outside Canada.

3. Accepted Currencies

Our platform supports the following currencies for gameplay: EUR, CAD, NZD, CZK, ZAR, BGN, HRK, RON, AUD, PLN, BTC, and other cryptocurrencies. Please ensure you use one of these currencies for deposits and withdrawals.

4. Eligibility to Play

Candy Spinz Casino accepts players only from jurisdictions where online gambling is legally permitted. It is your responsibility to verify the legality of online gambling in your area before engaging in any activities on our website.

4.1 Age Restrictions

Players must be at least 18 years old or the age required by their jurisdiction to participate in online gambling. We reserve the right to request proof of age and may restrict access to our services if you fail to meet this requirement.

4.2 Responsibility for Legal Compliance

It is solely your responsibility to ensure that your participation in our games does not violate any laws or regulations in your country of residence. Depositing and playing for real money must comply with local legal requirements.

4.3 Proof of Age

We may request documentation to verify your age. Failure to provide valid proof may result in suspension or termination of your account.

4.4 Restricted Countries

Players from the following regions are prohibited from depositing and playing real money games:

• United States of America
• United Kingdom
• Spain
• French Overseas Territories (Guadeloupe, Martinique, French Guiana, Réunion, Mayotte, St. Martin, French Polynesia, Wallis and Futuna, New Caledonia)
• Netherlands
• Israel
• Lithuania
• Dutch West Indies
• Curacao
• Azerbaijan
• Armenia
• Gibraltar
• Jersey
• Belarus
• Kazakhstan
• Kyrgyzstan
• Moldavia
• Russia
• Tajikistan
• Uzbekistan
• Ukraine
• Iran
• North Korea
• Afghanistan

Candy Spinz Casino cannot guarantee the processing of withdrawals or refunds if you reside in any of these restricted regions.

4.5 FATF Restricted Countries

Players from countries on the Financial Action Task Force (FATF) blacklist and greylist are prohibited from depositing and playing real money games:

• Blacklist: North Korea, Iran
• Greylist: Albania, Barbados, Burkina Faso, Cambodia, Cayman Islands, Jamaica, Jordan, Haiti, Mali, Morocco, Myanmar (Burma), Nicaragua, Pakistan, Panama, Philippines, Senegal, South Sudan, Syria, Turkey, Uganda, United Arab Emirates, Yemen, Zimbabwe

Violation of this policy may result in the inability to process withdrawals or refunds.

4.6 Additional Restricted Territories

We do not accept payments or users from the following countries and territories:

Afghanistan, American Samoa, Barbados, Botswana, Burundi, Cambodia, Central African Republic, Cuba, North Korea (DPRK), The Democratic Republic of the Congo, Fiji, France, Guam, Iran, Iraq, Lebanon, Libya, Mali, Myanmar (Burma), Nicaragua, Pakistan, Palau, Palestine, Samoa, Somalia, South Sudan, Sudan, Syria, The Crimea Region (Ukraine), Trinidad and Tobago, Uganda, Venezuela, Yemen, Zimbabwe, Canadian Provinces of New Brunswick and Ontario, China, Israel.

5. Use of Player Account

To place wagers, you must register and create an account on https://casinocandyspinz.com. Ensure all information provided during registration is accurate and up-to-date.

5.1 Single Account Policy

Each player is permitted only one account. Multiple accounts per household, IP address, or device are prohibited. Attempts to create additional accounts may result in all associated accounts being blocked or closed, and any associated funds forfeited. To open another account, contact our support team at [email protected].

5.2 Registration Information

All required fields in the registration form must be completed accurately, including a valid email address. Failure to provide accurate information may hinder password recovery and account access.

5.3 Security of Login Credentials

You are responsible for maintaining the confidentiality of your username and password. Do not share your login details with anyone. Candy Spinz Casino is not liable for any unauthorized access resulting from disclosure of your credentials.

5.4 Data Security

We employ SSL encryption to protect your transactions. All personal data is treated as confidential and is not sold to third parties.

5.5 Withdrawal Methods

Withdrawals must be made using the same method as the original deposit. For instance, if you deposited via credit card, winnings must be withdrawn back to the same credit card.

5.6 Accurate Information

Ensure all information provided to Candy Spinz Casino is truthful, complete, and accurate. Notify us immediately of any changes to your information.

5.7 Prohibited Transfers

Transferring funds between player accounts or receiving funds from other players is not allowed. Selling, transferring, or acquiring user accounts is strictly prohibited.

5.8 Error Correction

In the event of an error in a wager or payment, Candy Spinz Casino reserves the right to cancel affected wagers or correct mistakes by adjusting wagers to their correct values at the time they were placed.

5.9 Reporting Errors

If you identify any errors or software issues, refrain from exploiting them and report them immediately to Candy Spinz Casino. Failure to report may result in compensation claims for any losses incurred.

5.10 System Manipulation

Any attempt to manipulate the casino system is prohibited and may result in the retention of payments and criminal charges. Candy Spinz Casino reserves the right to alter or terminate any games or events offered on the website.

6. Depositing Funds

Ensure your account has sufficient funds before participating in any games.

6.1 Deposit Limits

Minimum deposit amounts vary based on your country of residence and can range from €2, €5, €10, to €15 or their equivalents in supported currencies. Maximum deposit limits depend on your chosen payment method. Cryptocurrency deposits are subject to these limits.

6.2 Bonus Credits

Under certain conditions, we may credit your account with bonuses. These bonuses have specific terms and conditions, including wagering requirements. Bonuses are only available after using existing real funds. Transferring or withdrawing your main deposit before meeting bonus conditions will result in forfeiture of bonus funds and associated winnings.

6.3 Bonus Terms and Conditions

All bonuses come with specific terms and conditions, which are available on our website. Please review them carefully before accepting any bonus offers.

6.4 No Interest on Account

Your account will not accrue any interest as Candy Spinz Casino is not a financial institution.

6.5 Deposit Confirmation

Deposits are credited to your account within a reasonable timeframe after confirmation. All previous deposits must be confirmed before initiating a withdrawal.

6.6 Currency Conversion

We do not offer currency conversion services. All transactions must be conducted in the supported currencies listed above.

6.7 Authorized Payment Methods

Only personal credit/debit cards or approved payment methods should be used for deposits and withdrawals. The name on the payment method must match the name registered on your account.

6.8 Cryptocurrency Deposits

Deposits made via cryptocurrency cannot be limited by deposit limits. To control your gambling activities, consider using alternative payment options.

6.9 Minimum Cryptocurrency Deposit

Ensure your cryptocurrency deposit meets or exceeds the minimum deposit limit specified for that currency on your account’s deposit page. Deposits below this limit will not be processed or returned.

6.10 Legal Compliance for Deposits

Using a payment method for online gambling may be illegal in your jurisdiction. If so, you are not authorized to use your payment card for transactions on Candy Spinz Casino.

6.11 Cardholder Responsibility

Cardholders must be aware of and comply with their local laws regarding online gambling.

6.12 Prohibition for Minors

Participation in any activities on this website is strictly prohibited for individuals under the age of 18.